5 months and still waiting

On 7 Feb 2015 I took my Breville blender to @Home at Liberty Midlands Mall Pietermaritzburg for repair. I had bought the blender from them some years before. I have been in store frequently since then and phoned them several times. The wrong \fixed"device was received back at the branch on one occasion attached to the repair job number and on Saturday the 27th June the blender came back with only half the job done. The poor service seems to emanate from their service centre in Bedfordview. I understand the @Home Area Manager has now been alerted and I live in hope. If their service centre provides such poor service (and the staff freely share the fact that this is in fact the case) then I strongly recommend they change service providers. I also have a Breville food processor and was contemplating buying a Breville coffee machine but am extremely hesitant doing so if the after sales service is so poor."""