2 week wait and only half my stuff arrived

on the 18/11/2017 i purchased a new bed, shelves and norman relax chair at the store in century city. the relax chair needed to come in from jhb, so we delayed the delivery to the 1st of december so every thing could arrive at once. they have just delivered my bed and shelfs but no chair in site.. head office has no idea what is going on and the store don't answer there phone. i will say this is the last time i will buy from @ home, i was disappointed in the quality of there products about ten years ago but gave them another chance now. i can assure you this will be the last. i am appalled by this complete disregard and shocked that ops such a reputable brand they can have no clue where my chair is more inform me prior its delivery that they do not have it. as i simply would have canceled the whole order. it would be nice if some one whom knows what is going on could let me know what is happening with my order.. oder numbers ********** and ********** .