DT
David T

1 reviews | Active since Mar 2021

09 Mar 2021, 08:18

Great and speedy customer service.

I used Home Ties for the 1st time last year, where there was no shipping method available to Cape Town. They had items in stock that I really want and just couldn't find at any of the groceries shops in Cape Town. After messaging them on Whatsapp, they enabled a shipping method on the same day still. While it is not the cheapest shipping method, its next day delivery if not over a weekend. Used them again recently and can confirm, they fast. Definitely recommend.

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Replies (2)
HOME-TIES Online Shop
HOME-TIES Online Shop's reply09 Mar 2021, 11:45
Official
Good day David,

Thanks for taking time to vouch for our delivery service to Cape Town. We are so glad that we could efficiently deliver your specific needs. We are introducing cheaper shipping options to Cape Town & Durban & are excited about the savings benefit to you next time you shop with us.
HOME-TIES Online Shop
HOME-TIES Online Shop's reply12 Jun 2021, 17:57
Official
Good Afternoon David,

Thank you so much for yet another purchase earlier this week. We value your support. As promised in our previous response to you, we have now added additional shipping options for Durban and Capetown. This means you get to pay less for shipping. 

Since we were supposed to do this before your recent purchase, we have activated a shipping discount on your account which will be loaded automatically onto your cart on your next purchase. Thank you for continuing to shop with us.