Bully boy tactics

Good day. I approached HOME PRO COMFORT in PHOENIX, via WhatsApp to give me a quote to upholster my dining room chairs and show me some fabric samples, which I didn't like. Thereafter, I visited some fabric shops to find something to my taste. I got back to KEAGAN, from the company and asked for his advise. He offered to visit my home to measure the chairs. On the said day, I contacted him to check if he'd make the appointment. He told me ONLY IF ID SEND THE CHAIRS BACK WITH HIM. This sounded like an ultimatum and a bullying tactic. He put me in spot. I had decided to use his services after getting quotes from different upholsters and needed his advise. We had communicated briefly about 4 times on WhatsApp and I was looking forward to meeting him personally and getting advise. Can a service provider dictate to customers? Can they force customers to give them a job even though the customer may not be ready to so immediately? He was unprofessional and every rude...blatantly telling me to put up the whole conversation on HELLOPETER. My interaction with him was brief and for him to interact in such a hateful and spiteful manner is appalling. I'm deeply shocked, angry and disappointed at his behaviour.