MN
Munyadziwa N
1 reviews | Active since Feb 2019
16 Feb 2023, 18:10
HORRIBLE ONLINE CUSTOMER CARE
I purchased twin bed online cash on the 06 February 2023. Since i received an automatic recipt through my email noone ever responded to my emails nor whatsapp. I have been sending whatsapp using the online whatsapp link, bluetick, no response. I have been asking about the progress of my order, noone writes bad. I HAVE NEVER BEEN TREATED THIS BAD IN MY LIFE AS A CUSTOMER. ONLINE CUSTUMER SERVICE HORRIBLE. The worst part there is no telephone number. I am wondering if i am dooped ot what,
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Replies (3)0
Replies (3)
Home Italia's replyOfficial
17 Feb 2023, 08:11Good day. I would like to apologise for any inconvenience caused. May you kindly contact me on ***.
Home Italia's reply17 Feb 2023, 08:11
Official
Good day. I would like to apologise for any inconvenience caused. May you kindly contact me on ***.
MN
Munyadziwa N's updateReviewer Update
07 Apr 2023, 16:41Amen, up to date. No respose, no reply. I tried to involve the lawyers to get my money back. Nobody rep**** to them. Home Italia website is a ****. Once you pay for furniture online, your money is gone. Noone will reply your email or whatsapp, and you will never get what you purchased. Full 2 months now, noone paid attention to me. I was ****med R6650, #homeitalia website is a ****.
MN
Munyadziwa N's update07 Apr 2023, 16:41
Reviewer Update
Amen, up to date. No respose, no reply. I tried to involve the lawyers to get my money back. Nobody rep**** to them. Home Italia website is a ****. Once you pay for furniture online, your money is gone. Noone will reply your email or whatsapp, and you will never get what you purchased. Full 2 months now, noone paid attention to me. I was ****med R6650, #homeitalia website is a ****.
Home Italia's replyOfficial
08 Apr 2023, 12:58Good day
I would like to apologise for any inconvenience caused. May you kindly forward your details to ***. Thank you
I would like to apologise for any inconvenience caused. May you kindly forward your details to ***. Thank you
Home Italia's reply08 Apr 2023, 12:58
Official
Good day
I would like to apologise for any inconvenience caused. May you kindly forward your details to ***. Thank you
I would like to apologise for any inconvenience caused. May you kindly forward your details to ***. Thank you