Disgusting service putting money before customers.

Never had I received such poor quality of service. After paying the deposit I spent a week and a half following up with the store, not once did they bother to contact me to update me on delivery day and every time I go to the store there is a new reason or story that they give me as to why they do not have an update for me or why the have not given me feedback. They have my deposit and unlike when they wanted my business they now give me the runaround. I was upset 😡 today with me having to call them and asking them for feedback that I told them that should they not get back to me by the time I get to the store then I want my refund. The lady assisting me filled out a for for my refund,however I'm still not happy with the way the situation was handled and how I as a customer hade to drive to the store each day to force feedback from them as well as to the fact that they will only react when the see me.