Very BAD Service from ABSA Home Insurance

Very Very Bad Service..... Report a Claim on the 05.07.2022. Send Invoice and Information to ABSA on the 05.07.2022. On the 12.07.2022 phone ABSA they received documents they will phone me. On the 19.07.2022 report this claim to the ABSA Complaint Department, ABSA Complaint Department said they will contact us before the 20.07.2022 at 11:00am. No phone call no email nothing. On the 28.07.2022 I phoned ABSA and the Complaint department, they will phone us before the end of the day. Today the 29.07.2022 no phone call of email from ABSA.

The Geyser was fixed and the plumber phone everyday for his money, I am reliable for the outstanding amount at the plumber. I have Insurance with ABSA and now almost a month later nobody came back to us and the amount is still outstanding. Very poor service from ABSA, they are fast to take the instalment monthly but if they must pay they cant give a service back. Claim Number: ***