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NONTATHU G

1 reviews | Active since May 2021

04 May 2021, 15:07

No Go Furniture

After numerous calls, wastage of airtime and my time at work - I would communicate with Home Go Furniture from the warehouse to the branch. I bought a sleeper couch, December 2020. The sleeper couch gave in within 4 months April 2021. I was asked to take a video showing the damage of the couch as they didn't trust what I had reported. I had to make communication with this company, the customer service is revolting, they are dishonest - they agreed on giving me a new couch, and had a gentleman arrive at my door indicating he is here to fix/take the one I had. After a week, of waiting for my couch they took. I called countless times, and their number went unavailable. I was assisted by a gentleman called Themba Samuel, he was the only sympathetic person at Home Go Furniture in Randburg. I will no longer be supporting such an establishment and I advise the rest of the reader the same.

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Replies (1)
Home Go Furniture
Home Go Furniture's reply13 May 2021, 09:36
Official
Good day

hope this finds you well .

we sincerely apologize for the inconvenience this has caused ,please note that we have relayed your feedback to the team and we assure you this mistake wont happen again in the future.

regards 
home go furniture