LS
Lindiwe S

1 reviews | Active since Mar 2020

27 Jan 2021, 12:16

Bad service! ********! Disrespectful

Worst company I’ve ever came across! They are ********!

We made a payment of R10000 on the 12th January 2021 and on 13th January 2021 we went to ask for a refund since we bought somewhere else! They promised to refund within 7 days since the transaction was within 24hrs! We waited! No call, sms or email was made for an update! We called no one picks! When they pick at time they act as if they can’t hear anything and hang up! Till date we haven’t got a call from them or refund!

I won’t recommend anyone to buy from them! They are very BAD and not putting customers 1st!

0
Replies (2)
Home Go Furniture
Home Go Furniture's reply27 Jan 2021, 15:07
Official
Hi Lindiwe, we are very sorry to hear that this has been your experience with us. we would greatly appreciate the opportunity to discuss this further with you, please kindly DM us your contact and order number. We will use your feedback to provide better service in the future. Thanks.
LS
Lindiwe S's update27 Jan 2021, 16:01
Reviewer Update
Well I’m not surprised of your response because that’s what you’ve been saying for the past 3 weeks when we call! Just for transaction that was made within 24 hours!

Must it come to this though before you know how angry and disappointed we are!? I’m not 1st one or the only person with the same complain! Your Facebook page has a lot of complaints as well most are the same as this! You are ********!

You don’t call back! You hang up our calls! You just disrespectful and i doubt I’ll ever believe what you saying right now!