Bad Service

Pathetic service if you ask me, they advertise couches for sale and in stock, we drive all the way from Pretoria to Woodmead just to find that they do not have the couches in stock, but not to worry the lady at reception informed us that the Randburg branch has it in stock we can head on over, we drive to Randburg only to be disappointed once again with no couches in sight, Call the head office to find out who has the couches and no one can assist me, they then tell me not to worry as they can order the couches after i pay the deposit? I mean what person in their right mind would pay money if they have not even seen the couches nor sat on them and get this horrible service now you shamelessly ask the client to pay a deposit before you do your job? We then go a different route to contact them Via Whatsapp, and what do you know.... still no couches we tell the person that we have been at the branches and they have nothing then he asked me again to pay a deposit as they do not have them but can order them? Is that all you guys think about> Money? Rather train your staff better and make sure that when advertising in stock that a client does not waste their personal time to drive around because of *********** staff and bad advertising.