HOME FROM HOME SHOULD BE HELL FROM HOME, ********* *****, MAKE YOUR TRIPS NIGHTMARES, DONT USE THEM!!!!!

The most disgusting service, based on lies, my first trip to Capetown my fiance booked at waters edge as we have been referred to by a friend to use home from home as she booked via them for December. They first moved us to the matrix and advised we have been moved due to maintenance issues at waters edge, which was utter bull**** and lies, because my fiances sister who had booked after us for Quay side had been moved the same day to waters edge, yest according to their lies, there had been maintenance issues. it was my first trip, but my worst due to the place we had been moved too, i smoke and that building is non smoking, they moved us there at there own choice and to suit themselves , the the toilet doesnt flush, we waited a day for the wifi code, the people from home away from home are completely clueless with no customer service, just as well they are highly confused. This was the worst experience and im disgusted with the service. no one gives a dam, nor do they answer the phone to rectify the problems and inconvenience they have created. why were we moved and there had been no maintenance issues ? why the hell do they lie to customers??? they are all confused. YOU GUYS MADE OUR WEEKEND MISERABLE!!!! ITS UNFORTUNATE BEING FAR AWAY FROM HOME AND STUCK WITH A NIGHTMARE!!

I WOULD NEVER RECOMMEND HOME FROM HOME TO ANYONE. STAY AWAY, YOUR HOLIDAY AND EXPERIENCE BECOMES A NIGHTMARE WITH ********* *****! PATHETIC SERVICE AND DISGUSTING LIES!!!