horrible service from home depot montague gardens

<p> </p> <p>I bought a Hisense fridge from "the home depot" on 28 September 2016. I told the saleslady, Chantell it is for my son in Upington. I also asked her what will happen if something went wrong with the fridge. Eager to make the sale, she promised me that she will sort it out.</p> <p> </p> <p>In February 2017 the fridge was NOT working. I contacted her, send a copy of the invoice to her. About a month later, I was told that I have to pay R950 to get it to be repaired (although it was still under guarantee) They would cover the rest of the cost. Three weeks later the "repaired" fridge was delivered to my son. It was still not working. Then they have written it of (Therefore, I paid R950 and received nothing in return)</p> <p> </p> <p>When I speak to Chantell, it became worse. Now she told me they will replace the fridge, but I have to bring it from Upington (and pay the costs) to switch the broken one with the replacement fridge. And I have to get the fridge back to Upington again. By that time the fridge will cost double from what I paid.</p> <p> </p> <p>It is the 8th of June and my son still don't have a fridge... Ridiculous!</p> <p> </p> <p>Please do not support them, for the mere fact that they sell stuff to you, promise the world, but really have no after sales support.</p> <p> </p>