Based on recent customer reviews, Home Craft presents a deeply divided customer experience. A small group of customers describe friendly, professional, and patient service, with positive interactions tied to property and purchase guidance that made first-time buying feel easier. However, an overwhelming and recurring theme involves customers alleging fraudulent online activity, claiming that after EFT payment was made, all communication ceased. Customers consistently mention unanswered phones, ignored emails, undelivered furniture, and concerns about the legitimacy of the V&A Waterfront address, leaving many feeling financially harmed and distrustful.
NPS Score
0
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About Home Craft
How is Home Craft rated on Hellopeter?
Hellopeter has tracked Home Craft across 12 reviews. Home Craft hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Home Craft? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2025
Highly recommended
I have recently interacted with Gary on the purchase of property, and he has been very helpful, making the process seems so much easier for a first time buyer.
1 reviews | Active since Nov 2025
Highly recommended
I have recently interacted with Gary on the purchase of property, and he has been very helpful, making the process seems so much easier for a first time buyer.
1 reviews | Active since Jan 2020
This is a ****
This place took R5000 from me. Looked like a legit company but it's a ****. They send you an email to confirm purchase. When you pay everything stops no communication from them. The cell no goes to voicemail.
1 reviews | Active since Jan 2020
This is a ****
This place took R5000 from me. Looked like a legit company but it's a ****. They send you an email to confirm purchase. When you pay everything stops no communication from them. The cell no goes to voicemail.
1 reviews | Active since Apr 2020
HOME CRAFT FURNITURES IS A **** FURNITURE SITE IN CAPE TOWN
This website is a **** !!! Beware, the address they show at V&A Waterfront does not exist. I did not immediately order from the website I first emailed and checked if the item was in stock, they responded to my emails, Michael Van Wyk all seemed legit until after I paid and then the email I received got me all worried, I emailed to follow up on when my item would be shipped and heard nothing back, no one answers the phone number supp**** on the website and then I found the other reveiws on Hello Peter! I am just so disgusted that I have been ****med!
1 reviews | Active since Apr 2020
HOME CRAFT FURNITURES IS A **** FURNITURE SITE IN CAPE TOWN
This website is a **** !!! Beware, the address they show at V&A Waterfront does not exist. I did not immediately order from the website I first emailed and checked if the item was in stock, they responded to my emails, Michael Van Wyk all seemed legit until after I paid and then the email I received got me all worried, I emailed to follow up on when my item would be shipped and heard nothing back, no one answers the phone number supp**** on the website and then I found the other reveiws on Hello Peter! I am just so disgusted that I have been ****med!