MK
Mariska K
1 reviews | Active since Jun 2019
12 Jun 2019, 11:34
Holy CrossCarpentry *****
*****! We paid deposit of R3700 for a bathroom vanity end of April 2019, with promise of delivery on the 9th of May 2019. Today is the 12th of June, and we still haven't receive any goods or refund. Eugene Ferreira the owner first was full of excuses and stories, no he just ignore our message or phone calls. Please beware of this company or doing business with them!
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Replies (12)0
Replies (12)
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:10Helo Mariska, we constantly kept contact with the client Sarel We were told that there is no rush for the vanity unit as the bathroom was still going to be tiled and plumbing attended as said by the client Sarel it is an extremely old house and all pipes needed replacing,
Holy Cross carpentry's reply30 Jun 2019, 22:10
Official
Helo Mariska, we constantly kept contact with the client Sarel We were told that there is no rush for the vanity unit as the bathroom was still going to be tiled and plumbing attended as said by the client Sarel it is an extremely old house and all pipes needed replacing,
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:13On our innitial contact with the client Sarel he requested that we work on a CASH ONLY agreement for payment due to him not wanting to use any bank accounts ect for what we assumed was tax related purposes.
We finished the unit and employed a person to deliver the client Sarel
We finished the unit and employed a person to deliver the client Sarel
Holy Cross carpentry's reply30 Jun 2019, 22:13
Official
On our innitial contact with the client Sarel he requested that we work on a CASH ONLY agreement for payment due to him not wanting to use any bank accounts ect for what we assumed was tax related purposes.
We finished the unit and employed a person to deliver the client Sarel
We finished the unit and employed a person to deliver the client Sarel
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:16And 2 other completed orders, we have used this delivery service previously and therefore did not suspect any foul-play. Not one of the 3 deliveries was done and we had no means of retrieving the goods or the person delivering the furnishings. We however purchased the wood AGAIN at our own expense
Holy Cross carpentry's reply30 Jun 2019, 22:16
Official
And 2 other completed orders, we have used this delivery service previously and therefore did not suspect any foul-play. Not one of the 3 deliveries was done and we had no means of retrieving the goods or the person delivering the furnishings. We however purchased the wood AGAIN at our own expense
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:18For the client Sarel and two other orders both orders were delivered and I asked the client Sarel for a few days to rebuild his vanity on which he requested his money back. I have ask for bank details on numerous times to pay back his deposit and he refused to supply his bank details
Holy Cross carpentry's reply30 Jun 2019, 22:18
Official
For the client Sarel and two other orders both orders were delivered and I asked the client Sarel for a few days to rebuild his vanity on which he requested his money back. I have ask for bank details on numerous times to pay back his deposit and he refused to supply his bank details
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:21He has threatened using the same means as he did with retrieving R300 000-00 from someone who owed him that amount.....what ever that is about. We have never taken money and NOT delivered. We have countless good satisfied references and do not just disappear.
Holy Cross carpentry's reply30 Jun 2019, 22:21
Official
He has threatened using the same means as he did with retrieving R300 000-00 from someone who owed him that amount.....what ever that is about. We have never taken money and NOT delivered. We have countless good satisfied references and do not just disappear.
Holy Cross carpentry's replyOfficial
30 Jun 2019, 22:21We have requested banking details to have proof of paying the deposit back which we have not yet received so how can we pay the money back if we don't have those.
Holy Cross carpentry's reply30 Jun 2019, 22:21
Official
We have requested banking details to have proof of paying the deposit back which we have not yet received so how can we pay the money back if we don't have those.
MK
Mariska K's updateReviewer Update
01 Jul 2019, 07:58I have send this complain on the 12 of June and you only reply now?
Again you full of excuses!!
Thanks for putting everything in writing for me and admitting that the delivery was NOT done.
We have all the evidence and I see more people are coming forward with the same problem
I don't care if you got a third party involved or if you did something out of your own pocket or whatever, the FACT is we paid you a deposit for goods, which was not delivered up to this day. And Sarel contacted you numerous times to follow up and to arrange where we can pick up our deposit or the goods, and then you just stop the communication..
Its a shame that we have to use Hello Peter to hear from you...
I will advise that you contact Sarel (and Karen, see below) as soon as possible..
Again you full of excuses!!
Thanks for putting everything in writing for me and admitting that the delivery was NOT done.
We have all the evidence and I see more people are coming forward with the same problem
I don't care if you got a third party involved or if you did something out of your own pocket or whatever, the FACT is we paid you a deposit for goods, which was not delivered up to this day. And Sarel contacted you numerous times to follow up and to arrange where we can pick up our deposit or the goods, and then you just stop the communication..
Its a shame that we have to use Hello Peter to hear from you...
I will advise that you contact Sarel (and Karen, see below) as soon as possible..
MK
Mariska K's update01 Jul 2019, 07:58
Reviewer Update
I have send this complain on the 12 of June and you only reply now?
Again you full of excuses!!
Thanks for putting everything in writing for me and admitting that the delivery was NOT done.
We have all the evidence and I see more people are coming forward with the same problem
I don't care if you got a third party involved or if you did something out of your own pocket or whatever, the FACT is we paid you a deposit for goods, which was not delivered up to this day. And Sarel contacted you numerous times to follow up and to arrange where we can pick up our deposit or the goods, and then you just stop the communication..
Its a shame that we have to use Hello Peter to hear from you...
I will advise that you contact Sarel (and Karen, see below) as soon as possible..
Again you full of excuses!!
Thanks for putting everything in writing for me and admitting that the delivery was NOT done.
We have all the evidence and I see more people are coming forward with the same problem
I don't care if you got a third party involved or if you did something out of your own pocket or whatever, the FACT is we paid you a deposit for goods, which was not delivered up to this day. And Sarel contacted you numerous times to follow up and to arrange where we can pick up our deposit or the goods, and then you just stop the communication..
Its a shame that we have to use Hello Peter to hear from you...
I will advise that you contact Sarel (and Karen, see below) as soon as possible..
Holy Cross carpentry's replyOfficial
01 Jul 2019, 08:02Your banking details?
Holy Cross carpentry's reply01 Jul 2019, 08:02
Official
Your banking details?
MK
Mariska K's updateReviewer Update
01 Jul 2019, 08:41I have emailed you my banking details
MK
Mariska K's update01 Jul 2019, 08:41
Reviewer Update
I have emailed you my banking details
Holy Cross carpentry's replyOfficial
01 Jul 2019, 08:55Thank you
Holy Cross carpentry's reply01 Jul 2019, 08:55
Official
Thank you
MK
Mariska K's updateReviewer Update
08 Jul 2019, 10:40 Up until now, NO FUNDS were received
Please do not do any business with this person
Please do not do any business with this person
MK
Mariska K's update08 Jul 2019, 10:40
Reviewer Update
Up until now, NO FUNDS were received
Please do not do any business with this person
Please do not do any business with this person
MK
Mariska K's updateReviewer Update
11 Jul 2019, 14:48He refunded us eventually in full on the 10 July 2019
MK
Mariska K's update11 Jul 2019, 14:48
Reviewer Update
He refunded us eventually in full on the 10 July 2019