Worst Customer Service EVER

<p>I bought a pair of Holsters in December 16 and after only wearing it about 4 tims, it broke!!! A pair of shoes that is so expensive and have such a "reputable name" BROKE!!! I contacted Holster SA and informed them of the issue I had. The agreed (after sending pictures, receipts) that they will exchange the pair of shoes, however, they do not have the specific one in stock and therefore will give me a voucher to purchase a pair of shoes on the website. After numerous phone calls and email communication the pair of shoes were collected last week Monday, 20 Feb 17. I have been following up with regards to the voucher but have not had any communication since. (a week) Berenize Warren that responds to email queries does not take any phone calls and she will get back to you when she can... WHAT????? I will never purchase Holsters again... For the price you pay one would expect decent customer service. SHOCKING!!!!</p>