1 reviews | Active since Jan 2013
so called quarentee
<p>after wearing my new Holsters bout 5 times - both the pairs broke - the quality is terrible!!!</p> <p>I mailed the service centre - Sharon Bornheim mailed me back - but that was unfortunetly the last correspondence - she is NOT available on telephone and I am still sitting with a product that does not justify the price you pay for it at all!!!!</p>
Good Afternoon Esther,
We here at holster do apologize for the inconvenience you've experienced. Regrettably we've had difficulties with our Ticketing Systems as a customer had marked one of our emails as spam, this in turn has hindered emails reaching clients on our Support System.
One of our correspondents have contacted you to resolve the issue, your shoes are still within warranty and will be replaced, we have also wavered the courier collection costs. Should we not have stock we will refund you for the full amount paid.
Please do not hesitate to contact us should you have any queries or experience any further difficulty.
Love, holster South Africa xx
Good Afternoon Esther,
We here at holster do apologize for the inconvenience you've experienced. Regrettably we've had difficulties with our Ticketing Systems as a customer had marked one of our emails as spam, this in turn has hindered emails reaching clients on our Support System.
One of our correspondents have contacted you to resolve the issue, your shoes are still within warranty and will be replaced, we have also wavered the courier collection costs. Should we not have stock we will refund you for the full amount paid.
Please do not hesitate to contact us should you have any queries or experience any further difficulty.
Love, holster South Africa xx