JM
Jacqueline M

1 reviews | Active since Nov 2016

24 Nov 2016, 13:00

Poor quality shoes at a premium price

<p>The quality of Holster shoes is poor! We pay a very high price for these shoes, and then they do not even last 6 months.</p> <p>The staff is very friendy and helpfull, but I just cannot afford shoes at these prices that does not last. They have a policy that they will repair or refund if anything happens within 6 monts, but winter months are not taken into consideration. </p> <p>I have lost 2 pairs, my mom in law 2 pairs, my mom one pair and my friend at work at a very embarrasing say with one broken shoe.</p> <p>It is at a point where we are to scared to wear our shoes in public, with the fear of a broken shoe.</p> <p>I have 5 photos of broken shoes, unfortunately the site only allows one photo.</p> <p>I am dissapointed...No support from me anymore!</p>

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Replies (1)
Holster South Africa
Holster South Africa's reply19 Jan 2017, 16:38
Official

Hi Jacqueline,

Thank you for your feedback. At holster® we pride ourselves on quality and so we are sorry that you have experienced this with our shoes.

Perhaps I can recommend a style from our Latest Collection? There have been major improvements made on quality going into our summer range.


Please feel free to contact us at *** Reference this conversation and you can talk directly with me. We would love to win you back as a customer and trust you will be in contact with us.


Have a lovely day.

Warm regards, Natalie Holster SA