Cheats

I went to the zone on Monday and was advised to use a different parking bay. When I entered I took my ticket. I was driving a Kia sedona with 7 passengers and did not read your small signs advising that parking would cost me R40. Although the entrance was at the zone pay point for parking. When I came out my ticket could not be validated. I had to go a few floors to th holiday inn and was refused assistance for a R8 payment at the zone I had to pay R40 for parking at the holiday inn. Typical I had a disastrous holiday at Maharani in March. Complained and the manager promised to call me back. Nothing since. How important is customer service I guess not important to your company.