Worst Attitude from Chef and Waiter, not the First Time

<p>I went in for breakfast at 06h30 yesterday. The lady at the breakfast counter making egss was the most sullen person ever, which is not the best encounter first thing in the morning. She barely looked at me whilst I stood there as she worked. She ignored me completely. I greeted her after some uncomfortable moments of silence and asked her for two scarmbled eggs which she did not aaknpwledge me but continued to make the eggs. I then told her she could at the very least smile at me if she did not feel like talking. She then proceeded to ask me how would I like my scrambled eggs, to which I said "soft" but DELIBRATELY overcooked them and handed them to me. She then went on to very ANIMATEDLY AND POINTEDLY greet other patrons, basically highlighting the fact that I was the ONLY patron she was not greeting or engaging with. I felt discriminated against and this did not feel good as a paying customer.</p> <p> </p> <p>Today, I went in for breeakfast, and she displayed the exact SAME behaviour, POINTEDLY refused to greet or smile, and DID NOT ASK how my egss should be, and was extremely rude since she once AGAIN POINTEDLY greeted other customers but ignored me. Her name is Maureen. I would sincerely request that type of punitive attitude aimed at punishing customers Maureen does not like based on her own prejudices MUST STOP. I thereafter requested from Joshua a cup of coffee from the bar. He responded he was STILL busy and I have to wait a long time. I refused to wait a "long time" since I had a meeting. HE WAS LAYING TABLE NAPKINS. I insisted he get somone else to assist me with the coffee from the bar. He reluctantly agreed, and brought the coffee. BUT PROCEEDED TO SPEND QUALITY time chatting with the lady who checks one in at breakfast. In full view of me. Therefore, HOLIDAY INN, please note, that your staffs attitude is tarnishing your name. As a corporate client, I would hesitate to support you again.</p>