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shyismail S

1 reviews | Active since May 2016

16 Feb 2020, 14:01

Pathetic disgusting hotel

I have so many complaints about this place i dont know where to begin. We checked in on the evening of the 15th February and was greeteed with no electricity which i have pictures of. We were under the impression that all hotels has generators but this one clealry didnt or ut wasnt working and it wasnt even during loadshedding hours since it was out from 7:30 in the evening until 1am the next morning. We got trapped in the lift between floors! Another who was claustrophobic passed out from being trapped in the lift for over 2hours. The bathrooms are so filthy they looked like it hadnt been cleaned in weeks. In the 6hours of power outage, we could not use the aircon or the hairdryer even though the rooms itself had lights. I had to sleep with wet hair coz i only realised the hairdryer wasnt working after coming out of the shower. Before checking out on the morning of the 16th, there was another power outage. Theres no maintenance in the hotel and when asked for extra linen,we were told there is no linen because of load shedding!!!!

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