MN
Mongezi N

1 reviews | Active since Mar 2012

20 Dec 2015, 22:23

Check in and check out

I checked in at 01:20 on 20/12/2015 my departure date was to be 21/12/2015 but I was forced to checkout the same morning at and yo make matter worse reception my key card was deactivated while I had gone to the mall, knowing I was leaving the next day at this time of year where and how do I find accommodation at such short notice. That's why I prefer using three cities hotels I never experience such nonsense with them

0
Replies (1)
Holiday Inn Express Durban-Umhlanga
Holiday Inn Express Durban-Umhlanga's reply22 Dec 2015, 06:54
Official
Hello EM-JAY,

Dear Guest,

You have posted this review for Holiday Inn Express Durban Umhlanga, however, you stayed at teh Garden Court Umhlanga. We are not from the same Hotel Group. We are a seperate Hotel Group - namely IHG. Please can you follow up with Garden Court Umhlanga regarding your stay.
Kind regards
General Manager - Holiday Inn Express Durban Umhlanga