EK
Edward K
1 reviews | Active since Jan 2024
19 Jan 2024, 11:44
Solar Installation
Good experience.. excellent service
Helpful (0)
Replies (3)0
Replies (3)
Hohm Energy's replyOfficial
19 Jan 2024, 13:14Hi Edward
Thank you so much for your positive review. We will be sure to pass the message onto our team and are really pleased you experienced excellent service through Hohm Energy.
Hohmie
Thank you so much for your positive review. We will be sure to pass the message onto our team and are really pleased you experienced excellent service through Hohm Energy.
Hohmie
Hohm Energy's reply19 Jan 2024, 13:14
Official
Hi Edward
Thank you so much for your positive review. We will be sure to pass the message onto our team and are really pleased you experienced excellent service through Hohm Energy.
Hohmie
Thank you so much for your positive review. We will be sure to pass the message onto our team and are really pleased you experienced excellent service through Hohm Energy.
Hohmie
EK
Edward K's updateReviewer Update
22 Feb 2024, 13:06There seems to have been a decline in service since my last comment. There installation was not complete and it is embarrassing to report over a month later things are still not resolved. Aspects that have risen:
1. Incorrect installations (safety risk on DB and on earthing installation)
2. lack of communication
3. non compliance with regulation in terms of issuing of certification
1. Incorrect installations (safety risk on DB and on earthing installation)
2. lack of communication
3. non compliance with regulation in terms of issuing of certification
EK
Edward K's update22 Feb 2024, 13:06
Reviewer Update
There seems to have been a decline in service since my last comment. There installation was not complete and it is embarrassing to report over a month later things are still not resolved. Aspects that have risen:
1. Incorrect installations (safety risk on DB and on earthing installation)
2. lack of communication
3. non compliance with regulation in terms of issuing of certification
1. Incorrect installations (safety risk on DB and on earthing installation)
2. lack of communication
3. non compliance with regulation in terms of issuing of certification
Hohm Energy's replyOfficial
22 Feb 2024, 13:50Hi Edward,
Thank you for informing of this. As per our response to your new rating, we have escalated this matter to be addressed with urgency so we can understand where the delay is. Thank you for bringing this to our attention.
Hohmie
Thank you for informing of this. As per our response to your new rating, we have escalated this matter to be addressed with urgency so we can understand where the delay is. Thank you for bringing this to our attention.
Hohmie
Hohm Energy's reply22 Feb 2024, 13:50
Official
Hi Edward,
Thank you for informing of this. As per our response to your new rating, we have escalated this matter to be addressed with urgency so we can understand where the delay is. Thank you for bringing this to our attention.
Hohmie
Thank you for informing of this. As per our response to your new rating, we have escalated this matter to be addressed with urgency so we can understand where the delay is. Thank you for bringing this to our attention.
Hohmie