JH
Jay H
1 reviews | Active since Feb 2012
08 Dec 2022, 12:04
no follow-up service
Shouldn't even get one star. Started process on 29 September 2022, "Engineering Proposal" on 9 November, thereafter useless when it comes to responding to simple questions, followed up numerous times, every time standard response we'll get back to you, never happens. Won't use them.
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Replies (1)
Hohm Energy's replyOfficial
08 Dec 2022, 13:27Hi Jay,
Thank you for raising your poor experience with us. We take customer experience very seriously and it is really disappointing to see that you have not had the experience we intended to deliver. We would love an opportunity to rectify this and will be in touch shortly to agree on a way forward.
Regards
Hohmie
Thank you for raising your poor experience with us. We take customer experience very seriously and it is really disappointing to see that you have not had the experience we intended to deliver. We would love an opportunity to rectify this and will be in touch shortly to agree on a way forward.
Regards
Hohmie
Hohm Energy's reply08 Dec 2022, 13:27
Official
Hi Jay,
Thank you for raising your poor experience with us. We take customer experience very seriously and it is really disappointing to see that you have not had the experience we intended to deliver. We would love an opportunity to rectify this and will be in touch shortly to agree on a way forward.
Regards
Hohmie
Thank you for raising your poor experience with us. We take customer experience very seriously and it is really disappointing to see that you have not had the experience we intended to deliver. We would love an opportunity to rectify this and will be in touch shortly to agree on a way forward.
Regards
Hohmie