1 reviews | Active since May 2016
Appalling service and empty promises
Pathetic service from a energy company promising professional solar installations. From the very beginning the experience was poor and shocking. The proposal was done then changed, installation date promised was also not met. On the day of installation team were supposed to arrive at 9am however pitched up after 2pm.
Components paid for were not delivered in full and as agreed. Numerous excuses given even blaming their suppliers when in fact they did not pay the supplier correctly. My installation was promised to be done in 2 days which was a lie and not still incomplete on day 3. No communication even though this was escalated. Excuses given again and apparently they don't know how to install properly but find issues when on site.
PATHETIC SERVICE. STAY AWAY FROM THIS COMPANY. TOTAL WASTE OF TIME AND MONEY!!!!!!
One has to seriously question not only their professionalism but empty promises and apparent after sales service. Ridiculous!
This feedback is indeed very concerning and you have our word that we will look into this with urgency and revert back personally with a plan of action and timelines. We are so very sorry that you have had such a poor experience, it certainly is not what we aim to achieve.
You have our assurance this is of highest priority to us to resolve and we will keep you posted.
Hohmie
This feedback is indeed very concerning and you have our word that we will look into this with urgency and revert back personally with a plan of action and timelines. We are so very sorry that you have had such a poor experience, it certainly is not what we aim to achieve.
You have our assurance this is of highest priority to us to resolve and we will keep you posted.
Hohmie