MT
Martin T
1 reviews | Active since Oct 2023
05 Dec 2023, 14:28
After service and support
I've logged a fault with your service desk on the 23rd of Nov 2023, and the issue still hasn't been resolved. I've followed up 3 times since then, with no result or feedback. Is this what is to be expected regarding after service and support?
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Hohm Energy's replyOfficial
05 Dec 2023, 15:28Hi Martin,
We are so sorry to hear about this delay in service. I've just spoken with the team and they should be in contact with you shortly as they have received feedback and should have provided same back to you. Please allow us an opportunity to get our service back on track with you, we promise not to disappoint.
Hohmie
We are so sorry to hear about this delay in service. I've just spoken with the team and they should be in contact with you shortly as they have received feedback and should have provided same back to you. Please allow us an opportunity to get our service back on track with you, we promise not to disappoint.
Hohmie
Hohm Energy's reply05 Dec 2023, 15:28
Official
Hi Martin,
We are so sorry to hear about this delay in service. I've just spoken with the team and they should be in contact with you shortly as they have received feedback and should have provided same back to you. Please allow us an opportunity to get our service back on track with you, we promise not to disappoint.
Hohmie
We are so sorry to hear about this delay in service. I've just spoken with the team and they should be in contact with you shortly as they have received feedback and should have provided same back to you. Please allow us an opportunity to get our service back on track with you, we promise not to disappoint.
Hohmie