RM
Rudolf M

1 reviews | Active since Aug 2015

18 Aug 2015, 23:34

Old parts

I took my car for repairs and after few days i called them to keep my old parts but i was told that they have already disposed it, why do you dispose something without consulting with the customer first? i needed those parts because some of them were still in better condition.

0
Replies (1)
Hofbro Auto Body
Hofbro Auto Body's reply20 Aug 2015, 10:17
Official
Hello Rudi0321,

Unfortunately we cannot keep damaged parts, all old parts get discarded as we have no further use for them. The onus is on the owner of the vehicle to request for the spares to be kept when the vehicle is booked in.

We confirmed with the workshop and the spares for your vehicle is still on site and will be kept for you.