Both Hofbrow and Lion of Africa The worst service i have ever experienced.

The letter of authorisation was sent through to Hofbrow on the 28 Nov by Oaksure my broker (This has been sent to the panel beater for them to start the repairs) which it also took them 2 months to approve the claim, now since then I still don't have my car and I am paying every month to the bank. Now I have lost income for ( 5 months now ) it has been three weeks now they have been telling me that the car is in the paint shop i mean how long do i still have to wait to get my car back because i can't take it anymore. I have been so understanding to all your stories and delays now i need my car.