1 reviews | Active since Feb 2017

11 Jul 2017, 20:22

Worst Retail Customer Service In Eastrand Mall

<p>H&M Eastrand mall does not value customers their brand simply means to disrespect clients by calling them impatient and dumb as one of the sales assistant Makgotso said to me I'm impatient while I was the to buy a jacket from H&M Eastrand mall as one of biggest H&M customers who buy everything from H&M Eastrand and be treated like trash the way I was treated as I simply asked one of the sales assistants Lebo to reserve the jacket I saw on Monday and I told her to keep it for me as I was going to buy it Tuesday when I knock off but apparently it was taken back to the floor simply want to know why can't H& M have great customer service like Woolworths and Edgars one of south Africa's leading retail companies who invest in great customer service I really want to buy that jacket and demand H& M to give me the jacket that was promised to be reserved for me by lebo and I also demand my petrol money for wasting my time and petrol to just visit H& M for nothing can Top management sort this out as it's very bad and also discipline Makgotso from the Mens department to not swear at customers </p>

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