Poor Service from H&M

I am so appauled and angered by the disgusting service received from Centurion Mall and Mall of Africa

I even dislike the fact that i am wasting my time writing this.

I bought my boy an outfit at Mall of Africa then when i wanted to exchange it at Centurion Mall unfortunately i did not have a slip. The tag is there and in perfect condition.

The teller tells me if i do not have a slip she cant help me i must go back to Mall of Africa or ask them to print me another slip (I must do this). This was not my pain point, the biggest pain is when she tells me they never answer their phone still she asks me to call them. She then suggests that i buy a second outfit and go back to Mall of Africa to return the unwanted item. She further states that their systems are not interlinked hence she cannot print the slip for me. I had to make a decision what i wanted to do about my situation as she continued to assist other customers. Iyhoooooo you guys are bad.