Poor Service

<p>I visited the store on 2 May 2017 to exchange a gift for a bigger size. I was asked to produce a receipt. I left the store, went back to my office, phoned the person who gave the gift and asked her to take a photo and send it to me, which was embarrassing. I went back to the store, produced the photo and was told that I need to produce an original receipt. H&M is an International Department Store and I couldn't believe that their exchange policy would be an interrogation cession. I requested to speak to a Manager who did not greet or look me in the eye. He reluctantly did the exchange and made me feel like a ********. I'm afraid to say that they could learn a thing or two from Woolworths and Edgars who knows how to treat their customers. </p> <p> </p>