POOR POOR POOR *******

We purchase over R 3000 worth of clothing. The till operator was negligent and did not remove a tag from 1 pack of underpants. My wife drove all the way there from Centurion to have the tag removed, only to be met with arrogance and bad attitude form the manager.

She entered the shop and the tag set off the alarms. The security acknowledged that she entered the shop with goods in hand. The till lady could not help. The manager could not remove the tag, as my wife did not have the slip with her. My wife just left the goods there, in frustration. PATHETIC from the manager and clearly did not want to help. Only met with UNHELPFULLNESS and UNWILLINGNESS. You guys are useless. Operators and managers need much more training, especially when it comes to customer liaison and customer service.