NO FEEDBACK TO CUSTOMERS

I am a very loyal customer to H&M. I recently bough pair of pants and Jeans. The Pants were a little tight, but fitting. I did not want to return them but wanted to try a size above which was not available at Centurion. The lady @ Menlyn Mall sent a WhatsApp to East rand Mall and Mall of Africa. I waited there for about 10 mins but still not response. My issue is that I requested her to provide me with feedback and Left my cellphone number but she never called or texted just to indicate whether stock is available at the aforementioned stores or not.