H&M - Abusing consumer rights! Disgusting Service! They don’t even deserve the one star!!!

H&M Pavilion is a joke. Abusing consumer rights and poor customer service (Especially the so-called store manager - disgusting!) The closed change rooms is one thing. But when you want to charge me full price for an item that was 50% over the weekend, I draw the line! I was unsure of the size and the manager advised me that the change rooms are closed due to COVID-19 protocol and then proceeds to advise me to buy the item and go to the mall public toilet and try it on? So no COVID-19 concerns for me to do that??? So, I bought the garment, tried it out (at home) and needed a different size. Went in to exchange for a different size, unfortunately, the colour I bought was sold out so I took a different colour of the same style and barcode. Manager insists, they have a different barcode (my till slip disagrees) and I must pay full price for the garment BECAUSE IT’S A DIFFERENT COLOUR!!! ****************! The same garment, in the colour I took today, was also 50% off over the weekend. First you inconvenience us, and tell me that other retail stores are not following COVID-19 protocol by opening up the change rooms, then you make us pay because of it! Niiice. Did I mention that due to COVID-19, their customer service line is not operational and they are only available via email! Like I said, what a joke!