Bad Service by Manager in H&M Canal Walk

I went to new H&M store in Canal Walk on 19 November 2017 (16h45). As the store opened on the 18 November 2017, I was very excited to see what deals and new trends I could get for myself.

I saw a dress on a clothing rack and in the middle of the clothing rack it had an opening special price of R129.00. The dress I picked up from the clothing rack had a price tag of R249.00.

I am aware that if it was only one dress of that kind, I would have accepted that it was R249.00 and not applicable to the special, but there was more than 4 of the same kind dress.

When I approached the cashier (women's section cashier) to pay for items I had chosen and I queried about the cost of the dress. She informed me that it was R249.00. I explained to her that the board states that it R129.00 and went to take a picture for her.

She informed her colleague about the situation, who gave me attitude about this situation and the manager. They did not apologise about the situation and made my experience at the new H&M quiet terrible.