Bad Service
<p>Good Day</p> <p>On Sunday 14/05/2017, at 09:00 I called H&M store inSandton City and spoke to Karabo,</p> <p>to reserve 2 Justin Bieber hoodies, which according to him was done,</p> <p>I was called back byKarabo at 09:30 and was told that I should go to the men's section at H&M</p> <p>tellers , pay and collect the reserved.</p> <p>I had to get someone to drive me fom Fourways just to collect the hoodies to be told ,</p> <p>someone sold the reserved??????????????????????????????????????????????????????????</p> <p>Bradley the manager told me that another truck load would arrive between 13:00 & 14:00 with hoodies.</p> <p>I asked him to call the driver to check approx. the time he would arrive, which he said he did,</p> <p>then tells me that he is NOT SURE if there wi ll be any JUSTIN BIEBER hoodies in the shipment.</p> <p>I then was really angry, as my niece was with me, she came all the way from Durban for the show, and</p> <p>little things like the name brand mean alot to the teenagers, so you know the dissapointment.</p> <p>The manager did not even offer to call another branch to chech if they had stock.</p> <p>He just stood there like I was talking to a statue.</p> <p>This is unacceptable?????????????????????????????????????????</p> <p>No one was asked who sold the HODDIES??????????????????</p> <p>He did not even try to help by calling other branches to check if they had stock.</p> <p>I was one upset, angry customer.</p> <p>Devi Ganas</p> <p> ********** 935</p> <p> ********** 935</p> <p> </p> <p> </p> <p>2 hoodies reserved by Karabo</p>