Attrocious service

One of the worst services I have ever come across. There's an item that I wanted to purchase on Monday but they didn't have the size that I needed, so the sales consultant promised to check other stores for me and call me. Three days had passed with no feed back, so I decided to call the store on Thursday. I called twice and both times the sales consultants refused to give me their names, were not helpful and hung up on me. when I tried calling a third time no one picked up the phone.