H&M REMOVALS A BAD wrap

H&M is a 25% company for removals, that is, expect 75% probability of damage or loss to your goods. Check the stats and comments, and not once has H&M rep****; that is 100% ignoring customers and showing their attitude towards them and their good. Ours was a smallish load of furniture with no packing, and removal East London to Cape Town as a shared load. The worries started in East London when only two guys arrived to load. The driver said the others were lazy. The two tried to load a piano with immense difficulty; I helped. Three items were wrapped with bubble wrap which cost R1550. That's 250m of wrap at a price that we bought some. They could have used only 20m. One would think that wrapping is there to protect furniture, but not for H&M - it was a bad wrap. We took delivery on Friday after the furniture was off-loaded onto another truck. The Otto Bach piano was damaged with wood chipped off. A heavy object was placed on top of the piano causing the casing in front to split on the bottom. Absolutely no idea how to move a piano after 30 years of boasted experience. Other pieces of furniture had broken off. There was evidence of how plastic crates had been roughly loaded or dropped. Think very carefully and read the reviews before your use H&M Removals.