1 reviews | Active since Apr 2025
THE WORST!
Horrible! I bought a Storz shockwave from them (over R250 000) and after a year sent it for a service. When I received it back, the tablet's charging dock was not working - it was charging fine before. I raised the issue and luckily it was under warranty and Storz replaced the dock. Keep in mind, I was without a working tablet for months (still is). On the 10th of June they said a courier would be delivering the unit. Talking to the sales lady 9 days later, she says the dock is still at their office because they were not able to reach me. I send a screenshot of the arrangements made on the 10th with the tech guy. She hasn't rep**** - I reached out to the tech guy, also does not reply. And still NO WORKING TABLET!!!
Worst customer service ever. They are happy to take your money but when it comes to problems with the products they seem to disappear.
We take your concerns seriously and have escalated this matter to our management team for a full review. We are committed to finding a solution and improving our service. We will get back to you as soon as possible with an update.
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We take your concerns seriously and have escalated this matter to our management team for a full review. We are committed to finding a solution and improving our service. We will get back to you as soon as possible with an update.
If you would like to discuss this further, please feel free to reach out to us directly at ***