Zero service.

Good day, About 5 days ago I sent Hisense an email concerning a small problem with my tv. I did get a response saying thanks for your email and one of our guys will contact you soon.That is 5 days ago.I did send another email wiyh no response.I am sure my problem is a small one and can most probably be sorted in 5 minutes.I hate it when I ask somebody a simple question and get no response at all.This tv has given me fair service.I am thinking g of purchasing a new tv.It won't be a hisense because they simply have zero service and a don't care attitude.Hisense you noe know whst you can fo with your products.I strongly advise people to stay away from hisense.