JL
Jurike L

1 reviews | Active since Feb 2023

13 Mar 2023, 09:36

Worst Service Possible

We have been waiting 3 months for Hisense to come and replace a defective smart tv we bought via TakeAlot in December for my mom for Christmas.

Their “technician” has now twice failed to show up. They want to blame us. But let me tell you Hisense is the worst company to buy anything from. Their service does not exist. The 1 star is being kind. They deserve to close their doors. The WORST.

0
Replies (3)
Hisense
Hisense's reply13 Mar 2023, 09:44
Official
Good day Jurike Louw
Thank you for contacting Hisense SA. Please accept our apologies for the inconvenience caused, your complaint is being handled by our Social Media Team. The Technician will contact you today still.
Kind regardsHisense SA
JL
Jurike L's update13 Mar 2023, 09:52
Reviewer Update
I will be placing a review daily for every day it takes you to resolve this issue. I am done with your empty promises.
Hisense
Hisense's reply13 Mar 2023, 09:56
Official
Good day Jurike Louw 
Thank you for contacting Hisense SA, we believe your issue will be resolved today.
Kind regardsHisense SA