WORST service of my life

<p>I have been trying to have my Hisense refrigerator fixed for almost 3 months now! I have contacted Hisense directly and had no success, I have filled out out a service request form THREE times in the Macro Woodmead store and when the Hisense rep comes to the store my form gets "misplaced"!? The Macro staff email my service request form to Hisense and then don't get a response either. THIS IS ABSOLUTELY RIDICULOUS AND UNACCEPTABLE SERVICE. Why does it take 3 months and me constantly following up and nagging and fighting to with staff before I get help?? Why is Hisense incapable of fulfilling one of the most basic requirements of a business??! I am beyond fed up with this company - I have STILL not been helped and honestly wish that I had never made the mistake of doing business with the pathetic, useless company and its *********** staff. Whoever does the service requests between Hisense and Macro Woodmead should be fired for being lazy and useless!! </p>