1 reviews | Active since Mar 2022
Worst purchase ever
I bought a new 14 kg top loader in January 2024 the machine worked well up to the beginning of April 2024 I've been booking service call after service call , ******15941. 3 drain pumps 1 gearbox part and the control boards been replaced and the hisense tech still can't fix it at this stage my time is being wasted every time a tech has to come out as they can't resolve the issue I will in my life ever buy a hisense product again I mean if a qualified hisense tech can't resolve the issue just replace the machine. Now I have to call the store where I bought the machine the just to find out a hisense tech has to come out again to assess the machine time wasted again. I bought a product it stopped functioning properly after 3 months your techs can't fix it , just refund me or replace it
We are sorry to hear about the trouble you've experienced with your Hisense top loader washing machine, and I apologize for the inconvenience this has caused you and understand your frustration with the repeated service calls and the unresolved issue despite multiple repairs.
After going the history, we found that the unit has been credited, thank you for your patience in this regard.
Complaint reference number: ***
Regards,
TPN
We are sorry to hear about the trouble you've experienced with your Hisense top loader washing machine, and I apologize for the inconvenience this has caused you and understand your frustration with the repeated service calls and the unresolved issue despite multiple repairs.
After going the history, we found that the unit has been credited, thank you for your patience in this regard.
Complaint reference number: ***
Regards,
TPN