MH
Mbali H

1 reviews | Active since Oct 2019

15 May 2024, 16:18

Worst customer service ever

Worst customer service ever. The after service is terrible, my entire house has Hisense appliances that I bought around the same time and now I’m having problems one after the other and no one even cares to assist me. I can’t cook because the stove refuses to heat up, neither Hisense or Takealot have been helpful it’s so frustrating. Stay away from Hisense products, rather save money for other brands than save a few bucks for nonsense appliances. 😡😡😡😡

0
Replies (1)
Hisense
Hisense's reply02 Jun 2024, 14:49
Official
 Hi Mbali, 

We are sorry to hear about your negative experience with our products and customer service. Your frustration is completely understandable, and it's concerning to hear about the issues you've encountered with multiple appliances.

We are glad that your unit has been repaired. 
Complaint number:  *** 
Regards, 
TPN