BR
Bridgete R

1 reviews | Active since Aug 2021

09 May 2024, 11:50

WORST CUSTOMER SERVICE

Ive been trying to get a hold of your customer care department from Saturday 04 May to log a complaint about our tv not working, today's the 09th and I still haven't gotten through or had anyone call me back. You guys are the worse brand to deal with as you don't value your customers and I can bet that when you do decide to have your employees do their job I still won't get any joy with my tv being evaluated or repaired.If I had known what a nightmare it would be to be to reach you guys after sales I would never have purchased your brand.

0
Replies (1)
Hisense
Hisense's reply02 Jun 2024, 14:08
Official
Hi  Bridgete, 

Apologies that you couldn't reach us on time, we glad that the matter is sorted, thank you for your patience. 
Complaint reference:  *** 
Regards, 
TPN