JD
Julia D
1 reviews | Active since Aug 2022
29 Aug 2025, 23:26
Worst brand ever!!!!!!!
Hisense , please have my fridge replaced asap!!!!
The technician has been here three times already to sort this fridge out, if its not the hectic sound it gives, its the fridge not cooling, the mother board was also replaced, how can a fridge thats a year old that has not been moved around have so much problems, can i please have this fridge replaced because i will not go through this till hisense tell me that its no longer under warranty. I will take this to x repo and i will get my money, this Brand is the worst!!!!
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Replies (7)JD
Julia D's updateReviewer Update
01 Sept 2025, 08:42I have done that several times and i have been communicating with agents via watsap as well as the technician he said he replaced the cooler we should wait n see, not even two days after the cooler being replaced the fridge is back to making strange sounds and not cooling
JD
Julia D's update01 Sept 2025, 08:42
Reviewer Update
I have done that several times and i have been communicating with agents via watsap as well as the technician he said he replaced the cooler we should wait n see, not even two days after the cooler being replaced the fridge is back to making strange sounds and not cooling
JD
Julia D's updateReviewer Update
01 Sept 2025, 10:22*** ,
JD
Julia D's update01 Sept 2025, 10:22
Reviewer Update
*** ,
JD
Julia D's updateReviewer Update
01 Sept 2025, 12:28They are asking if the unit is still faulty? I did say from my email in detail that it is, i want that fridge to be replaced, im not going to play this game with hisense until my fridge is no longer on warranty, two parts have already been replaced in a fridge that was bought last year thats unacceptable
JD
Julia D's update01 Sept 2025, 12:28
Reviewer Update
They are asking if the unit is still faulty? I did say from my email in detail that it is, i want that fridge to be replaced, im not going to play this game with hisense until my fridge is no longer on warranty, two parts have already been replaced in a fridge that was bought last year thats unacceptable
JD
Julia D's updateReviewer Update
01 Sept 2025, 15:31Please read the trail of my emails i stated that the unit is faulty again, y would a technician come three times if ur unit is working properly , y would i email u guys again i even texted the tech n ur agents
JD
Julia D's update01 Sept 2025, 15:31
Reviewer Update
Please read the trail of my emails i stated that the unit is faulty again, y would a technician come three times if ur unit is working properly , y would i email u guys again i even texted the tech n ur agents
JD
Julia D's updateReviewer Update
01 Sept 2025, 15:32Get ur records n facts straight
JD
Julia D's update01 Sept 2025, 15:32
Reviewer Update
Get ur records n facts straight
JD
Julia D's updateReviewer Update
02 Sept 2025, 14:49They told me that this fridge will not be replaced and that a technician has been booked, i dont want a fridge that is faulty, and that is being repaired every now and then, what will happen when its no longer under warranty?
JD
Julia D's update02 Sept 2025, 14:49
Reviewer Update
They told me that this fridge will not be replaced and that a technician has been booked, i dont want a fridge that is faulty, and that is being repaired every now and then, what will happen when its no longer under warranty?
JD
Julia D's updateReviewer Update
08 Sept 2025, 09:34Your tech came on Thursday and said the door knob was the reason the fridge has the bas sound, we removed the door knob and we still have the bad sound, i sent a text to him and an email the same day and i still have not had any response,
JD
Julia D's update08 Sept 2025, 09:34
Reviewer Update
Your tech came on Thursday and said the door knob was the reason the fridge has the bas sound, we removed the door knob and we still have the bad sound, i sent a text to him and an email the same day and i still have not had any response,