Warranty not honored

I would not recommend Hisense to anyone wanting to purchase thier televisions. I currently own 3 hisense televisions and my sister owns 2.last year one of the televisions stopped working due to a malfunction of one of the parts and was under warranty it took 7 months to finalise the matter. (Thats a 20 percent defective rate if you count 2 out 5 giving problems).The USB on the new hisense television which is still under warranty and barely 1 year old broke off in the USB of my hard drive. Hisense now claims it was consumer fault and refuses to repair it under to the warranty. I have never had a USB on any device be it a previous television, a laptop or phone or any other devices that have USB like a hard drive or flash break. The entire plastic portion detached and got stuck in the USB of my hard drive. Hisense claims it was due o misuse and they don't know that a 4 year old didn't pull on the cable. On complaining when I finally phoned hisense to get feedback since they could not be bothered to call me to give me feedback, a supervisor called and said they would reevaluate. I'm still waiting 2 months later. My advice would be to rather buy a Samsung or Sony. Horrible after servic