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Nkosilathi N
1 reviews | Active since Aug 2018
08 Feb 2022, 13:38
Unprofessional and non skilled representatives
its been a month since a hisense technician collected my damaged TV- i was told that i will get my tv in 2 weeks and after two two i was notified that the tv has to be replaced- its been another two weeks and all i get when i call Hisense is unskilled represantive that cant even give a valid reason - some of the hangs up on you in the middle of a call, having me calling back and holding for over 145mins before another representative answers- im highly irritated and i want my TV
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Nkosilathi N's updateReviewer Update
08 Feb 2022, 13:45I called again and was on hold for a further 20 mins since i was caller 13 on the queue- only at the end of the queue as first in line to be put straight to a rating service without even speaking to a representative.....and you call this professionalism
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Nkosilathi N's update08 Feb 2022, 13:45
Reviewer Update
I called again and was on hold for a further 20 mins since i was caller 13 on the queue- only at the end of the queue as first in line to be put straight to a rating service without even speaking to a representative.....and you call this professionalism