Unhappy customer

Good day Hisense,

I've had my phone for just over a year now and 6months into have this phone I started to experience problems. I purchased the phone via Game (CBD) however they never saw the urgency in assisting in a timely fashion.

They took in my phone but never sending it to Hisense Repair Centre which happened on 3 occasions. Therefore I later decided to take the phone directly to Hisense Repair Centre Milnerton Cape Town myself.

The phone has now been in for repairs 6times with the same problem(s) constantly occurring. I was called in last month notifying me that they will credit me only to receive another call that the Manager has changed his mind and will only service my phone again.

I expect better service from your reputable brand, you are quick enough to sell me the phone but where is your after sales service?