Unhappy customer

I am not happy about the service or lack thereof I received from Hisense. I called your offices on the 17th November 2021, to alert them about the issue I’m currently having with Hisense smart TV.

I can connect to other apps like Showmax,Netflix, You Tube etc. but I cannot connect to DSTV. I was sent instructions of how to set it. That didn’t work, so i was told if that doesn’t work I will be sent a firmware.

Today the 18th November, I sent emails nobody has come back to me. I’m even thinking of selling my TV and get a brand that will cater for my needs. My TV it’s still under warranty.

I’m a not happy customer.