UNFAIR HISESNSE AND GAME GREENACRES

We purchased a Hisense TV with 5 year warranty, expecting it to last very long. After just 3 years it started giving issues.

We took it in for repairs to Sam Tech in Newton park as advised by Hisense consultant in store at game Greenacres.

1st attempt at repairing: They took 4 weeks to repair it but the TV was not fixed 100%. Imagine waiting 4 weeks for your TV that you paid R8000 for when you expected it to be reliable. WE TOOK IT BACK AGAIN FOR REPAIRS.

2nd attempt: They again took 4 weeks to repair it but the TV was not fixed 100%. Imagine waiting 4 weeks for your TV that you paid R8000 for when you expected it to be reliable. WE TOOK IT BACK AGAIN FOR REPAIRS.

3rd attempt: The TV is back in for repairs. We do not want the TV back anymore, we want a refund or replacement. THE TV IS PROBABLY MESSED UP BY THE *********** TECHNICIANS WHO CANNOT FIX IT AT THE FIRST ATTEMPT.

My details are below: Neil Exteen ***

Game Greenacres customer Assessment/Repair number: ***

We also just recently purchased an R8000 Hisense fridge. We will not be supporting Hisense anymore if we do not get a satisfactory outcome on this matter.